Last updated: 19.06.2026

MONAMUAH respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, subscribe to our newsletter or place an order.

1. Who we are

This website is operated by MONAMUAH.

Contact email: info@monamuah.com

2. What personal data we collect

We may collect the following personal data:

- name;
- email address;
- phone number, if provided;
- billing and shipping address, if you place an order;
- order details, including products purchased;
- payment-related information, processed by our payment provider;
- messages sent through the contact form;
- newsletter subscription preferences;
- technical information such as cookies, IP address, browser type and website usage data, where applicable.

3. How we use your personal data

We use your personal data to:

- respond to your enquiries;
- process and deliver your orders;
- provide customer support;
- send order-related communications;
- send marketing emails, if you have subscribed to our newsletter;
- improve our website and services;
- comply with legal, accounting and tax obligations.

4. Legal basis for processing

We process personal data on the following legal bases:

- performance of a contract, when we process your order;
- consent, when you subscribe to our newsletter or accept optional cookies;
- legal obligation, when we keep records required by law;
- legitimate interest, when we respond to enquiries, improve our website and protect our services.

5. Sharing your data

We may share your personal data with trusted service providers where necessary, including:

- website and form service providers;
- email marketing platforms;
- payment providers;
- delivery and postal services;
- accounting, tax or legal service providers;
- analytics or advertising services, if enabled.

We only share data where necessary for the purposes described in this Privacy Policy.

6. International transfers

Some service providers may process data outside the European Economic Area. Where this happens, we rely on appropriate safeguards required by applicable data protection law.

7. How long we keep your data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

Contact form messages may be kept for as long as needed to respond to your enquiry and maintain customer communication.

Order and accounting records may be kept for the period required by applicable legal and tax obligations.

Newsletter data is kept until you unsubscribe or withdraw your consent.

8. Your rights

Under applicable data protection law, you may have the right to:

- access your personal data;
- request correction of inaccurate data;
- request deletion of your data;
- request restriction of processing;
- object to processing;
- request data portability;
- withdraw consent at any time, where processing is based on consent.

To exercise your rights, please contact us at info@monamuah.com.

You also have the right to lodge a complaint with your local data protection authority.

9. Cookies

Our website may use cookies and similar technologies to operate the website, improve user experience and, where enabled, measure website performance or support marketing activities.

You can manage your cookie preferences through the cookie settings available on the website.

10. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

info@monamuah.com